Privacy Policy

Last updated: December 2024

Introduction

At Royal Casino Guide, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our services, you consent to the data practices described in this policy. Please read this Privacy Policy carefully to understand our policies and practices regarding your information.

Information We Collect

Personal Information

  • Name, email address, phone number, and date of birth
  • Billing and payment information including credit card details
  • Government-issued identification for verification purposes
  • Address and other contact information
  • Gaming preferences and transaction history

Automatically Collected Information

  • IP address, browser type, and operating system
  • Device information and unique device identifiers
  • Usage data including pages visited and time spent
  • Cookies and similar tracking technologies
  • Location data (with your consent)

How We Use Your Information

  • To provide and maintain our gaming services
  • To process transactions and manage your account
  • To verify your identity and prevent fraud
  • To comply with legal and regulatory requirements
  • To send you promotional offers and updates (with your consent)
  • To improve our services and user experience
  • To provide customer support and respond to inquiries
  • To detect and prevent illegal activities

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our website and services
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety, or that of our users
  • In connection with a merger, acquisition, or sale of assets
  • With your explicit consent for specific purposes

Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure servers with restricted access
  • Regular security audits and monitoring
  • Multi-factor authentication for account access
  • PCI DSS compliance for payment processing

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to delete your personal data
  • Right to restrict processing
  • Right to data portability
  • Right to object to certain processing
  • Right to withdraw consent

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Ensure website security and prevent fraud

You can control cookie settings through your browser preferences.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@royalcasinoguide.com

Phone: +44 20 1234 5678

Address: 123 Casino Street, London, UK EC1A 1BB

Data Protection Officer: dpo@royalcasinoguide.com

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.